General conditions

Evaluation
At the end of each training program, participants complete an evaluation form. The non-personal data collected from this will be offered to the client with consent of the participants.

Confidentiality
Information about the organization and participants is confidential; nothing will be disclosed without the client's permission. Confidentiality also applies to the workshops and training courses, and no specific information will be shared with the organization which participants work for. This accounts for trainers as well as participants and agreements on this will be made with the participants during the training.

Offers
The first meeting is always free of charge.
Upon request, an offer will be made with a clear estimate of the expected costs. Acceptance of the assignment takes place through a written and signed order confirmation.

Payment
After acceptance of the order, 30% of the total fee is immediately billable. Subsequently, at the end of each month, the work performed in that month will be billable.
Invoices are subject to a payment term of 21 days. If the agreed term of payment is exceeded, the costs of collection shall be borne by the client.

Special situations
In case of force majeure on my part (e.g. illness), I will immediately contact the client about replacement, or another type of solution (e.g. change of training date).

If for any reason there is force majeure on the part of the client to allow the training to take place, I will discuss the cause and look at possible alternatives together with the client. Without agreed alternative, I will charge 50% of the fee for cancellation one month or more prior to the agreed date; 75% for cancellation within one month before the agreed date, 100% for cancellation within one week before the agreed date.

Customer Satisfaction
Customer satisfaction, keeping appointments and meeting the goals of a project are my main concerns. Should there be any dissatisfaction with the execution of assignments or other matters, please contact me immediately.

René Diepeveen, AiB, January 2024

“

To develop one's effectiveness is to grow to Personal Leadership. It is about understanding oneself, about empathy and about intention.

”

Clients about me

When feeling the need to reflect and consider my ambitions for the years ahead, René was the perfect coach for me. In just a couple of sessions he was able to structure my thoughts, to get to the core of my doubts, and to help me realise that I could unite conflicting motivations and objectives. There is not a week passing without me reconnecting with insights I had during our sessions.
Daniël Lakens
Associate Professor, TU Eindhoven
As a social entrepreneur, I find Rene a very insightful mind and coach who helps me tie together the various aspects of my business. Rene brings back wholeness and comprehension instead of dissecating, analyzing, segmenting. This helps our team a great deal advancing further in our mission in a healthy way.
Ingrid Cayet
CEO and Founder, Madaga - The Great Little Foods company
René has a great personality and is a great 'activator' - he does not speak/interact from a place of authority, but instead relates to people on a personal level which I find to be highly effective and it is very aprreciated. Very revealing course. I would recommend it to everyone.
Assistant Professor, TU Eindhoven
regarding Rene's Academic Leadership Course
With Salt Farm Texel, we worked hard with René between 2015 and 2017 to give this startup a good foundation. René has contributed enormously to this. In the development of the business models, but especially in coaching the team with diverse characters. Here you notice René's experience, knowledge, expertise, reliability and humanity. With a gentle, compelling hand, he always knows how to get to the heart of the matter. His famous opening question “How are you today?” creates a setting where not only the business viewpoints are exchanged, but also the human ones. Therein lies René's added value.
Robin Konijn
CFO Salt Farm Texel / Silt Trial Farm
René was able to listen very well in a very short time and to sense what was needed to get to the heart of the matter. Quiet, clear, creating space. Balance between clear thinking and warm feeling.
Bianca de Ruiter
teacher
I have worked regularly together on assignments with Rene since 2010 for various Sinclair Group clients. During that time, I have learnt that Rene has the ability to quickly get to the root of an issue, be it with individuals or the interaction of a group of people. This skill, combined with his strong interpersonal skills set gives him the ability to coach both senior individuals, as well as leadership teams, towards common goals in a subtle but very effective manner"
Steve Martin
European Director, Strategy and Operations Management at the Sinclair Group
For more than 18 months I worked intensively and very pleasantly with René. A professional at heart who does not lose sight of the human dimension during sometimes difficult and confronting situations. René brings it back to the essence and leads the group to the desired outcome that is widely supported. He summarizes and fortunately does not hesitate to put his input forward. Prepares thoroughly and ensures an optimal result in the right atmosphere. Exceeds expectations.
Adriaan Verbeek
Dirigo International
René is a pleasant guy who is very good at getting a process moving, helped by the right intonation. He is knowledgeable and incisive, and strict when necessary. He knows how to bind and fascinate.
Anton Kersten
Director of Operations South Stork Technical Services
In the couple of months that I had the privilege to be coached by Rene we managed to achieve a major change in the way I work and feel about my work. I deliberately say “we” because to me it feels like we were in it together. Rene has the rare and powerful combination of being a warm and empathic person who is at the same time pragmatic and gets straight to the heart of the matter. It allows him to offer both support and direction, and provide the coachee with lots of new insight, self-confidence and practical tools that are immediately applicable.
Coachee
Assistant Professor, TU Eindhoven
What I admire in Rene's way of training and coaching is his ability to be gentle and powerful at the same time. He is lovingly and openly present, while keeping a firm grip on leadership. This ensures that those he trains/coaches can be vulnerable in the confidence that he keeps the goal in mind and continues to direct them accordingly.
Coachee
TNO